Frank Farmer – Lessons from a Veteran Salesperson
As consumers become more informed through the Internet, emotion continues to drive purchasing decisions. Salespeople can create this through snappy structured presentations that address questions, provide relevant information, and steer people to a better understanding. Also, technology is desperately needed to retain dwindling attention spans, and easier-to-install products will drive future demand. Finally, minimizing employee… ( read more )
Evan Troxel – Connecting Manufacturers and Architects
The relationship between contractors, manufacturers, and architects is complicated and misunderstood. Each party has a different goal, causing friction and animosity. With better communication, projects could be smoother, everyone would make more money, and long-term trusted relationships would develop. Our guest is Evan Troxel, Architectural Community Director at Tect App, Inc. Evan has worked as… ( read more )
Rosemarie Rossetti – Champion of Universal Design
Building for energy efficiency and environmental friendliness is great, but if homes, offices, and other buildings aren’t universally accessible, they aren’t fulfilling their purpose. Universal Design enables anyone to fully explore, utilize, and enjoy their surroundings regardless of age or ability. Our guest is Rosemarie Rossetti, an expert of Universal Design, aging in place, and… ( read more )
Adam Clark – Customer Service and Competitive Advantage
Our guest is Adam Clark, COO of Best Buy Metals. Customers are more educated than ever, distribution channels are shrinking, and the move to e-commerce is becoming a reality. While change happens, staying consistent with excellent customer service and providing value to your customers is the best strategy. Adam Clark shares his expertise with the… ( read more )
Derek Hodgin – Forensic Engineering and Building Quality
Building quality is crucial for safety and longevity. As building practices and materials evolve, understanding their interactions and analyzing their results have become more important. The potential for success and failure comes from every step in the building process. Our guest is Derek Hodgin, President/Owner of Construction Science and Engineering, Inc. As a registered professional… ( read more )
Bob Zabcik: Safer Buildings Save Lives
Can safer buildings save lives? Bob Zabcik says “yes”! Building safety is increasingly in the news. Supply shortages risk poor-quality substitutions threatening building integrity and occupants’ safety. Examples of poor design and failure are often tragic, whether it’s a crumbling older building or major mistakes on a newer one. Our guest is Bob Zabcik of… ( read more )
